Privacy Policy

Welcome to The American Ghost Writers. We value the trust you place in us when using our services, and we are fully committed to protecting your privacy and personal information with the highest standards of security and compliance. This Privacy Policy outlines in full detail the types of data we collect, how and why we collect it, how it's used, stored, shared, and protected, and what rights you have regarding your information.

By continuing to use our website (www.theamericanghostwriters.com) or any services provided by The American Ghost Writers, you agree to the practices described in this Privacy Policy. This policy applies to all users of our site, including but not limited to authors, publishers, partners, clients, freelancers, and anyone who interacts with our online platforms or services.

Who We Are

The American Ghost Writers is a U.S based publishing and creative services company specializing in professional publishing support, content creation, book marketing, editing, and digital solutions for authors, creators, and publishers worldwide. Our brand is built on trust, transparency, and integrity. In all our services, from manuscript consultations to full-scale book launches, we prioritize the confidentiality of our clients’ creative works and personal information.

Purpose of This Policy

This Privacy Policy serves to:

• Inform users about what data we collect and how we collect it.
• Explain the legal bases and business purposes for collecting that data.
• Describe how we store, use, and share data.
• Outline the technical and organizational measures we use to protect user data.
• Clarify users’ rights under applicable data protection laws (e.g., GDPR, CCPA).

We may update this policy at any time to reflect changes in our practices or legal obligations. All updates will be published on this page.

What Information We Collect

We collect both Personal Identifiable Information (PII) and Non-Personal Information (NPI) depending on how you interact with our website and services.

Personal Information:

• Full Name
• Email Address
• Phone Number
• Mailing Address (Personal or Business)
• Business or Company Information
• Payment & Billing Details (secured and encrypted)
• Project Notes or Submissions
• IP Address & Device Information

Non-Personal Information:

• Browser type and version
• Device type and operating system
• Referring URLs and exit pages
• Geographic location (City/Region level)
• Website navigation behavior
• Session timestamps and time spent on pages

We collect this information when:

• You submit a form on our website
• You request a quote or consultation
• You subscribe to our newsletter
• You purchase a service or product
• You interact with our support staff
• You browse our website or interact with any page

Why We Collect Your Information

Your data is essential to the services we provide. Here’s why we collect and use it:

• To deliver and manage publishing, editing, and marketing services
• To provide tailored recommendations and content
• To track project progress and timelines
• To send order confirmations, invoices, and support messages
• To personalize your user experience
• To detect and prevent fraud or abuse of services
• To comply with legal obligations (e.g., taxation, business registration)

We never sell or rent your personal information to third parties.

How We Use Your Information

Internally, your information may be used by:

• Account Managers to track your service status
• Web Developers for site functionality or design
• Writers/Editors for manuscript development
• Marketing Teams for offers (with opt-in consent)
• Customer Support for troubleshooting and questions

Your data helps us deliver a seamless and personalized experience that saves you time, enhances quality, and ensures your creative vision is protected.

Data Security & Confidentiality

The American Ghost Writers takes extensive measures to ensure your data is secure. Our security systems include:

• SSL Encryption for all website communications
• Secure Hosting with firewalls, DDoS protection, and malware scanning
• Two-factor authentication for admin and employee access
• Regular Backups and encrypted storage of sensitive files
• Data Access Logs to monitor all access attempts and changes

We also strictly limit access to personal data to those employees or contractors who need it to perform their job duties.

Cookie Policy & Tracking Technologies

Like most websites, The American Ghost Writers uses cookies and tracking technologies to enhance your browsing experience. These tools help us:

• Understand how visitors use our site
• Optimize loading speeds and page structure
• Customize user experiences
• Track analytics (e.g., traffic sources, time spent on pages)
• Deliver content based on user interests

You may disable cookies via your browser settings, but this may affect some functionality.

Sharing & Disclosure of Information

We do not sell, lease, or distribute your data. However, we may share your information in the following situations:

• With trusted service providers (e.g., payment processors, email platforms) under strict confidentiality agreements
• With legal authorities if required by law, court order, or government regulation
• With contracted freelancers or consultants working on your project (with NDAs in place)
• During business transfers, such as mergers or acquisitions (users will be notified)

Every third party we work with is vetted and contractually obligated to protect your data.

Your Rights & Choices

Depending on your country or region, you may have the following rights:

• Right to Access – request what data we hold about you
• Right to Correction – request updates to inaccurate data
• Right to Deletion – ask for your data to be permanently deleted
• Right to Restrict Processing – limit how your data is used
• Right to Data Portability – request a copy of your data in digital format
• Right to Withdraw Consent – for marketing or promotional communications

To exercise your rights, please contact us using the details below.

Data Retention Policy

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal, contractual, and business requirements. This may include:

• Active project durations
• Accounting/tax recordkeeping (typically 6–7 years)
• Security and fraud monitoring
• Archiving or client reactivation

Once the retention period ends, your data is securely deleted.

Children’s Privacy

The American Ghost Writers does not knowingly collect data from individuals under the age of 13. If you are a parent or guardian and believe your child has submitted data to us, please contact us immediately.

How to Contact Us

If you have questions, concerns, or requests related to your data or this Privacy Policy, you may contact us via:

• Email: info@theamericanghostwriters.com
• Toll-Free: (213) 474 4340
• Website: www.theamericanghostwriters.com/

Our support team is available Monday through Friday, 9:00 AM to 5:30 PM CST, and aims to respond to privacy inquiries within 48 business hours.